As Enact’s Director of Customer Education, MaryKay leads the development of our customer education curriculum. With over 30 years of experience at GE/Genworth/Enact, she has also served as an E-Business Development Manager, Director of Customer Education and Organizational Effectiveness, and as a Service Center Manager. Prior to Enact, she held loan officer positions at various mortgage companies in the Mid- Atlantic states. MaryKay’s extensive and varied experience makes her a nationally sought after instructor and round table participant for topics as far reaching as Purchase Transaction Best Practices to HMDA.
MaryKay is a graduate of the National School of Banking and received an MBA in Business Administration /Management from Fairfield University, Fairfield, CT. She has held Series 7 and Series 63 (Uniform Securities Agent License). She holds a Six Sigma Quality, Functional Black Belt Certification and is a Certified Trainer in DiSC Behavioral Profiling.