Service & Support
MPF Help-Desk
(eMPF Transactions, DCs, Default Management, Origination, UW, Servicing, MPF Guides)
877.345.2673
mpf-help@fhlbc.com
Mortgage Products Group
(MPF Applications, Master Commitments, MPF Authority Updates, Quality Control)
800.544.3452, ext. 2223
mortgageproducts@fhlbdm.com
Affordable Housing
(Home$tart®, Down Payment Products, NAHI, Lien Release, Subordination, Payoffs)
800.544.3452, ext. 2400
communityinvestment@fhlbdm.com
Training
Donna Iddins
515.412.2239
diddins@fhlbdm.com
Training Request
MPF Sales
Katie Sudmann
Mortgage Relationship Manager
(Idaho, southern Iowa, Missouri, Montana,
Oregon, Utah, Washington, Wyoming)
712.304.4010
ksudmann@fhlbdm.com
Laura Turrittin
Mortgage Relationship Manager
(Northern Iowa, Minnesota, North Dakota, South Dakota)
612.384.1365
lturrittin@fhlbdm.com
Brad Meader
Mortgage Relationship Manager
515.971.0846
bmeader@fhlbdm.com
MPF Traditional & MPF Xtra® Contacts
MPF Document Custodian
Computershare Limited
MPF Program
751 Kasota Avenue
Minneapolis, MN 55414-2842
Phone: 877.345.2673
mpf-help@fhlbc.com
MPF Master Servicer (Investor Reporting)
Computershare Limited
9062 Old Annapolis Road
Columbia, MD 21045
Phone: 877.345.2673
mpf-help@fhlbc.com